WHAT YOU CAN EXPECT
CARE, CLARITY, & FAIR
We’re intentional about how we do things. That means being upfront about what’s random, what’s limited, and what’s part of the experience. Snacks rotate. Prizes change. Gacha is meant to be fun and unpredictable, but never confusing or unfair.If something isn’t clear, we want to make it right. Transparency is part of the promise.
OUR COMMITMENT TO YOU
HOW WE SHOW UP
These are the principles that guide how we run YamiRaku day to day.
They shape how we choose what we carry, how we explain things,
and how we treat the people who shop with us.
They’re simple, but they matter to us.
